Cancellation policy –
The customer can cancel his order within 24 hours; Refunds will be made to the payment solution the customer initially used. Please allow 45 days for the refund transfer to complete.
“Refunds will only be made through the original payment method.”
We accept returns within 7 days of receipt, only if the delivery package was not opened, damaged items or wrong product. Please inform us and return the box in its original packaging. In such cases, we will endeavor to send someone else to you or make a refund.
We can only accept returns for items that have not been tampered with, sealed and in the original packaging. If all these conditions are met, please return your products to us using a registered courier service and we will refund you in full. Please note that we reserve the right to refuse any return shipments if the item is used or tampered with. Shipping and handling fee is non-refundable.
Delivery / Shipping policy
We deliver our products to all countries, especially the United Arab Emirates. Shipping will be done by a 3rd party delivery company.
Delivery within the cities of the Kingdom of Saudi Arabia and Saudi Arabia will take place within one to two working days and from 5 to 14 working days to other countries. The United Arab Emirates
The delivery fee will be fixed at SAR 20 and the delivery fee outside it will be SAR 70 per piece
Avoid any delays in delivery by providing us with a call:
Al-Yashmak Trading Company
Headquarters: Riyadh – Ad Diriyah
Customer Service Number: +966558020559